Privacy Policy
Last updated: January 2026
1. Introduction
HoloFans ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, including: name, email address, company name (optional), payment information (processed securely by PayPal), project briefing details (logos, images, descriptions), and communication records.
3. How We Use Your Information
We use the collected information to: process and fulfill your orders, communicate with you about your projects, send order confirmations and delivery notifications, improve our services, and comply with legal obligations.
4. Data Storage & Security
Your data is stored securely on protected servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. Payment processing is handled by PayPal and we do not store your payment card details.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with: payment processors (PayPal) to complete transactions, email service providers to send notifications, and legal authorities when required by law.
6. Cookies & Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve our services. You can control cookie settings through your browser preferences.
7. Your Rights (GDPR)
Under GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, data portability, and withdraw consent at any time. To exercise these rights, contact us at info@theholofans.com.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project files are retained for 12 months after delivery to facilitate any revision requests.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at info@theholofans.com.